For owners who do the work themselves

No inquiry dies in your inbox.

Valet is your business's own assistant. It answers every inquiry in minutes, follows up until it's booked or quoted, and hands you the ones that need you.

Or claim your free page at my.valet.team
Show me a
A business owner checking her phone between jobs
[email protected]

Is the loft free on 15 Nov for about 40 people? And what's the price?

Priya Raman

Answered in 38 seconds with price and two tour times
Follow-up

Hi Priya, just checking in. Thursday 10:00 is still open for a tour if it suits you.

Tour booked Thu 13 Nov, 10:00 Rule: venue inquiries. Sources: price list, calendar.

Works with the email, calendar and website you already have

  • Gmail
  • Google Calendar
  • Calendly
  • Google Meet
  • iCloud Mail
  • Squarespace
  • WordPress
  • Webflow

The first reply isn't the problem. The second one is.

42.6%

of small-business website inquiries never get a reply.

Leadferno, 225 contact forms in home, professional and medical services, 2024

72%

of leads get no follow-up at all.

Pied Piper, 3,211 inquiries to home-services businesses, 2026

28%

of inquiries were even offered a time to meet.

Pied Piper, 2026

Measured in plumbing, roofing, lawn care, law and medicine, not in any one trade. The problem is the same wherever people write to ask for a price or a time.

Answered is a start. Booked is the job.

Every inquiry gets a state, a next step and a time. Valet keeps it moving until it's booked, quoted or clearly lost, and logs why at every step.

  1. New
  2. Answered
  3. Time held
  4. Followed up
  5. Booked
Try a message
  1. Priya Raman

    Hi! Is the loft free on Saturday 15 Nov for about 40 people? And what's the price for an evening?

  2. Harbor Lane's assistant

    Hi Priya, yes, the loft is free on 15 Nov and fits 40 seated. Evening hire is $850. Would you like to see it first? I can hold Thu 13 Nov at 10:00 or Fri 14 Nov at 16:30.

    Rule: venue inquiries. Sources: price list, calendar. Sent without approval.

  3. No reply for 33 hours. Thursday tour held until Mon 18:00.
  4. Harbor Lane's assistant

    Hi Priya, just checking in. Thursday at 10:00 is still held for you. Shall I confirm it?

  5. Priya Raman

    Yes please, Thursday works!

  6. Tour booked: Thu 13 Nov, 10:00Invite sent. On your calendar. Booked by Valet.

Example conversation for a venue. Pick another business above the photo. Your replies use your own prices, calendar and rules.

Every way an opportunity reaches you. One assistant, one set of rules.

Every email, form and listing lead gets a real answer in minutes, a follow-up if it goes quiet, and a receipt you can check. You stay on the job.

A customer booking on her phone

Your Valet page

my.valet.team/yourname answers and books. Put it on Google, Instagram or a QR code.

Try a live example

Website forms

Contact-form emails get a real answer with a price and a time, not "thanks, we'll be in touch".

Listing and directory leads

Google, Yelp, Houzz, Thumbtack, HomeStars, The Knot: lead emails land in the same queue and get answered first.

Quote requests

Asks the questions you always ask: size, date, address, photos. Sends a starting price from your list and books the estimate.

Follow-ups

Two at most, each with something useful: a held time, a missing detail, a reminder that the quote expires. Then it stops.

Requests from AI assistants

People now ask ChatGPT and Google to contact businesses for them. Valet answers whoever writes, with your real prices and times, and your Valet page gives them the facts up front.

  • ChatGPT
  • Google AI Mode
  • Gemini
  • Yelp Assistant

Your rules

  • Hours, availability and datesAutopilot
  • Prices from your listAutopilot
  • Holding and booking timesAutopilot
  • Quotes above your limitAsk me first
  • Contracts, deposits and intake formsAsk me first
  • Discounts, refunds and hagglingAlways you
  • Complaints, health, legal or safetyAlways you

Receipt

Asked
Anything Saturday for a cut and colour? Price?
Rule
Availability and dates, prices from your list
Sources
Price list (updated 2 Sep), booking calendar
Labelled
"Lumen Studio's assistant, an AI run by Valet"
Correct thisPause topic

Your customers are never stuck with a bot.

  • Money and complaints wait for youDiscounts, refunds, contracts and anything upset go to you with one-tap replies.
  • A receipt for every replySee the rule, the sources and what was sent. Correct or pause anything in one tap.
  • No double-booking, no made-up pricesValet reads your calendar and only touches events it created. It quotes only from the list you gave it.
  • Honest about AIEvery reply is signed as your assistant, says it's AI, and tells customers when you'll reply yourself.

Live this afternoon. Nothing to move.

  1. 5 minForward one addressinfo@, hello@ or bookings@. Works with Gmail, Outlook, iCloud and any host. Your inbox stays as it is.
  2. 10 minAdd your prices and calendarPaste your price list, services or menu and connect Google or Outlook Calendar. Or answer ten questions and we build it.
  3. Your paceApprove the first repliesEvery draft waits for a tap until you trust it. Then switch topics to autopilot.

Built for owners who are busy doing the work, not answering about it.

Pick yours. The example changes, the rules don't.

They ask on Sunday night. They're booked by Monday morning.

  • Answers "anything Saturday for a cut and colour?" from your booking calendar
  • Quotes from your price list, by stylist, and holds the time
  • Cancellations and complaints wait for you

Your own page that answers and books.

Pick my.valet.team/yourname. Customers ask questions and request times there, and your assistant replies under your rules. No website needed. Free during early access.

Your name is saved.

Names are first come, first served.

  • Claim your name in two minutes
  • Add hours, prices and the answers customers ask for
  • Share it on Google, Instagram, your signature or a QR code
my.valet.team/lumen Lumen StudioSalon · Try it Northgate PlumbingPlumber · Try it Keynote PianoTutor · Try it Riverside YogaStudio · Try it Harbor Lane StudioEvent loft · Try it Ember & Oak PhotographyWeddings · Try it Wildroot FloralsFlorist · Try it Northside AdvisoryConsultant · Try it OpenroleJob board · Try it TixwellEvents platform · Try it QuillstackSaaS · Try it

What's waiting in your inbox?

$7,200 a month

if follow-up wins back 1 in 10 of the 29 inquiries a month that get no follow-up today.

Uses the 2026 average of 72% of leads with no follow-up (Pied Piper). Defaults change with the business you picked above. An example, not a promise.

Want your real number? Get my free lead check

Early access

Pay when it wins you something.

  • Free missed-lead check and your own Valet page
  • A small monthly base, then a fee only for bookings or quotes Valet wins for you, capped each month
  • Month to month. Cancel in the app.
  • No migration: keep your email, calendar and website
  • Price confirmed with you before you pay anything

A booking counts only when Valet sent the reply or follow-up that offered the time and the event is on your calendar. Every one has a receipt, and you can dispute any of them in one tap.

Get my free lead check

Where we are

Valet is built by TheWorkCompany and is in early access in the US and Canada. The conversations on this page are examples; the rules, receipts and holds are real. If you'd rather see it on your own inquiries first, that's the free lead check.

Questions owners ask

What is the free lead check?

Forward 10 to 20 recent inquiries to a private address we send you, or walk us through them on a 15-minute call. We show you how many never got a reply, how many stopped after one, how many were never offered a time, and roughly what they were worth. We delete the emails when the check is done.

Is it only for businesses that take bookings?

No. If people write to you asking for a time, a price or a quote, Valet can answer. Trades, salons, studios, tutors, clinics, venues, consultants, and software and marketplace teams answering demo requests. If your inquiries are mostly phone calls, tell us; we'll say honestly whether it fits yet.

Does it work for a SaaS, a job board or an events platform?

Yes, for your own inbound: demo requests, pricing and plan questions, partner and organizer inquiries. Valet answers from your pricing page and docs, books the demo on your sales calendar, follows up until it happens, and logs every step. Discounts, contracts and security reviews wait for you. It's built for founder-led teams that don't have a sales desk answering at 11pm.

Will it send things I didn't approve?

Only what your rules allow. Start with approvals on everything, then switch topics like availability and pricing to autopilot when you're happy. Money, complaints and contracts always come to you.

Do I have to change my email or calendar?

No. Forward one address, connect your calendar, and keep working the way you do. Replies go out from your own address once your domain is verified.

What if my leads come by phone or Instagram, not email?

Today Valet works on email, website forms, listing and directory leads, and your Valet page. Texting back missed calls and answering Instagram DMs are on the list; tell us which you need and we'll say when. The free lead check works on whatever you can forward or show us on a call.

Does it pretend to be a person?

No. Every reply is signed as your assistant, says it's AI, and tells the customer when you'll answer yourself. That's what the law in a growing list of states asks for, and it's what customers prefer to being surprised later.

Can I name it?

You can call it "Maya's assistant", "the front desk" or anything that makes clear it's your AI assistant. We don't give it a human name by default.

Will it quote the wrong price?

It only quotes from the price list you gave it, and the receipt shows which line it used. Anything not on your list waits for you. Jobs that need a look, like a quote from a photo, get a starting price and an estimate time, not a promise.

What can Valet see?

Only the addresses you forward to it and the free and busy times on your calendar. It never reads the rest of your inbox, and your messages are never used to train AI models. Valet works in the US and Canada.

What if it gets something wrong?

Every reply has a receipt showing the rule and the source it used, so you can see why. Correct it once and the rule is updated. Anything it isn't sure about waits for you instead of guessing.

What happens when a customer is upset?

The reply stops. You get the message with one-tap options, and the customer is told you'll answer personally. Valet never argues or apologises on your behalf.

How many follow-ups does it send?

Two at most by default, each with something useful in it, like a held time or a missing detail. Then it stops and tells you why. You can change that per topic.

Do I need a website?

No. Your Valet page at my.valet.team/yourname answers and books on its own. If you have a website, forward its contact form.

What does it cost?

During early access: a small monthly base and a fee only for bookings or quotes Valet wins for you, capped each month. Month to month. We'll confirm pricing with you before you pay anything.

Find the leads you already earned.

We'll check what slipped through last quarter, show you what it was worth, and what Valet would have done. Free, no card, no setup.

Prefer to talk? Book a 15-minute call

  • You forward 10 to 20 recent inquiries, or show us on a call
  • You see what went unanswered, what stopped after one reply, and what it was worth
  • We offer to follow up the recent ones for you